Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Display error with installed pre built website on iphone + android?


I have your pre built website: "Wedding Videos" installed.
The installation went flawlessly.
Unfortunately there is a display error on the Iphone 6Plus and Samsung Galaxy A5 (see screenshots)
Error: The golden background is not displayed on the complete page until the end.
I have a completely new Wordpress set up with all updates.
No additional plugins except your included installed.

Your demo page on your server does not show this display error.
Please have a look at my page yourself on your mobile.
Where is the mistake?

To support, I have set up an Adminaccount with which you can access my Wordpress
I ask for your help.
Greetings Daniel Schoenemann


Sign In or Register to comment.