Builder's limitation for 12 sections per page (or 15 wraps)

katieartist

There is a thread about limitations of the builder, but you guys seem to have bailed on it, and it's pretty old. My theme (decor), wordpress, chrome are up to date, no need to talk about that. The thing is, I can't add more than 12 sections on any page using muffin builder. We've tweaked php.ini to increase vars and memory:

max_input_vars = 10000; (was 1000) 

max_execution_time = 90; (was 60)

memory_limit=256M; (was 256M)

still max 12 sections per page. if I would add a thirteenth section or copy any section, if there are already 12 present, the last one would be erased after pressing "update" to save changes. Fix it please, maybe there's a limitation in your code.

Btw, I can add more content if I throw all wraps into one section, but the number of wraps then gets limited to 15. And I need more than that.

Btw2 - I see at least half of you are from Poland - we can write in polish if it's easier for you.

If you need adresses: that's the page I'm working on. But any other page has these limitations too

lehanaus

I am having the same issue on a page I am working on right now. Has there been any reponse from the technical support guys?

lehanaus

Hi Katieartist, I have an update on this as a fellow frustrated user. I was also editing the php.ini file, as you were. But I noticed that when I click on BeTheme just below Dashboard in Wordpress, then selecting System Status, it was still showing max_input_vars as 1000. I edited lots of places in my hosting account's file listing, without luck.

In the end, I contacted my hosting provider and in about 15 minutes they advised that they had changed the setting. The change was reflected in System Status of BeTheme, and I have indeed been able to start adding (and saving) more wraps and sections.

I hope that helps you out.

Pablo

katieartist

Please
go to your FTP, create a php file with phpinfo() function inside and
send us a link to that file privately thru the contact form which is on
the right side at http://themeforest.net/user/muffingroup#contact so we
can have a look on your server settings. The problem is probably related
to limits but to be sure which one is the reason, we need that link.
For more details about file creation, please visit
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. If you are chatting with support via email, please do not post here.
2. Attach your license key and the WordPress admin login credentials.
3. Send a link to this discussion, so the email support knows where to look.

Thanks

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katieartist

lehanaus ! Thanks. Yes, your idea to look on what the System Status shows help me out! 

I need to place new php.ini inside the folder wp-admin so it will work there too.

As by default it works only inside the folder where php.ini is. 

Thanks! You did it better that official support.