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Cannot update Revolution Slider

Hi there,

I've been having issues with Revolution Slider not functioning when script is added into the <head></head> section of our site, and it was suggested by a WP support service that this may be due to our site's use of an outdated version of Revolution Slider. So, I went and activated/purchased BeTheme to updated this plugin, however I have not been able to install the update for some reason.

Wordpress displays an an available update for Slider Revolution (and prompts with this in several location):


However, when I select that update it says that the plugin
is at the latest version.


I've waited and checked back hours later to see if anything had changed, but it had not. So tried repeating the process again with the same result.

Can you please help?



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