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Betheme Package are not updated

Kabeto83Kabeto83
edited July 2018 in Theme support
Hi, 

I have been working with this theme for a while and this is the first time that I have this issue. I have to do a last update of the theme but I can´t due to this error. "Ocurrió un error al actualizar Betheme: No se ha podido descomprimir el paquete. El paquete no contiene archivos." in english woulb be something like "
An error occurred while updating Betheme: The package could not be decompressed. The package does not contain files."  I would really appreciate a solution as soon as possible, because I need to finish the site. 

Thanks in advance

If you need the details of the purchase, just let me now how should I would send it...



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