Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

cannot update rev slider

The version of revslider on our betheme site is out of date, but when I try to update I get:

Unpacking the update…
Installing the latest version…
The package could not be installed. The package contains no files.
Plugin update failed.

...the revslider plugin has been disabled, breaking our homepage - is there perhaps a zip version of the revslider plugin available so we can recover?



  • Just as an update to this, Visual Composer has also now been automatically disabled, and we can't re-enable until its updated...but we can't update, as per above :(
  • Please sign in to see answear!
  • Hi Pablo,

    Ah that worked, thank you! Was registered to older development URL :)

Sign In or Register to comment.