Export/Import Muffin Builder isn't working on subdomain site

A_KuS · August 2018

I installed BeTheme on a new site I'm doing on, for example, "subdomain.domain.com" and installed Hairdresser pre-built site on it.

I want to copy some demo pages from other pre-built sites so I installed BeTheme on a Wordpress on "domain.com" (de-registered the theme on the subdomain install and registered it on the root domain one).

Then I went to the page I want to copy from the pre-built root domain site, copied the 'encrypted' text after I pressed the Export button on Muffin Builder, tried to Add New Page on the subdomain site pasting the text on the Import box. But nothing happens, nothing loads, nothing is imported to the Muffin Builder.

A_KuS · August 2018

Oh, I already tried the method above with all plugins inactived, on both sites (subdomain and root domain ones)

Pablo · August 2018

Hi,

Be sure that both BeTheme's have the same version of the BeTheme.

Thanks.

A_KuS · August 2018

Yes, they are. Same Wordpress versions, same BeTheme versions, same plugins installed (and inactived), same host (one site at root domain and the other on subdomain.domain.com).

Both are 'fresh', without any old content/pages/etc, there are only what BeTheme created during the pre-built demo install.

Pablo · August 2018

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Send us access to both sites.

Also, tell us from which website you want to export content.

Thanks

A_KuS · August 2018

Message sent!

Snehalahire · August 2018

I am having issues with import export options of muffin builder. 2 days back it were working absolutely fine. But now i am not able to import as well as export pages. I am working on localhost.

Please help me to rectify this issue.