Error when installing a pre-built website

koukunishige

Hi the support team,

I need a support for installing a pre-built website.  I installed the Be Theme and tried to install "EeEco" (Complete pre-built).

However, the following errors are coming up. I tried several times. But nothing changed. Please note that before installing it, I reset my site with WP Reset v1.35 by WebFactory Ltd.

Fatal error: Maximum execution time of 180 seconds exceeded in /public_html/wp-includes/class-wp-image-editor-imagick.php on line 387

Server Environment

• 
  Server Info
  Apache
  
• 
  MySQL Version
  5.7.16
  
• 
  PHP Version
  
  7.2.6
  
• 
  PHP Memory Limit
  
  256 MB
  
• 
  PHP Time Limit
  
  180
  
• 
  PHP Max Input Vars
  
  5000
  
• 
  WP Max Upload Size
  30 MB
  
• 
  cURL   ok
  
  
• 
  DOMDocument   ok
  
  

WordPress Environment

• 
  WP Version
  
  4.9.8
  
• 
  WP Multisite  x
  
  
• 
  WP Debug   x
  
  
• 
  Language
  ja, text direction: LTR
  

Pablo

Hi,

Please contact your hosting provider and ask him:

- To downgrade your PHP version to 7.0

- Increase Time Limit to 360s

Thanks.

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