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Pre-built website import issues

Hi,

We are having some major issues importing some of the pre-built websites. We are trying to import the Tiles 2 demo but keep getting a "cURL error 28: Operation timed out after 30000 milliseconds with 1168780 bytes received". I then tested importing the normal Tiles demo and was able to do that, but it doesn't display some of the content on the frontend even though when you view it in the admin it is there. All plugins are up to date as well as the theme and all settings are as they should be on the server.

I tested the API server connection and it says it's fine. I also spoke to our hosting company about this as I saw from other discussions that it could be that they are blocking your IP address, I gave them that as asked them to check and unblock it and they said it wasn't being blocked.

I tested it on a local installation and worked fine.

Any idea what the problem could be?

Thanks,
Simon

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