Theme registration

I have a few BeTheme licenses/websites. I have tried installing one of these licenses on a new website but it keeps telling me it is registered to an existing site and to delete it on this other site before I can use it. However, when I visit this other site, it has a different BeTheme license installed on it.

So 2 paid for licenses are registered to one site?  How can this be and how I can correct this so I can use one of the licenses on a new site?

Thanks,
Stuart.

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