Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Font sizes shrunk to tiny (nearly invisible) after to update

Our website at updated from version to about a week ago and then just the other day to
I'm pretty sure that it was this latest update ( that caused all the text on the site to become so small that it is unreadable (I'm testing in Google Chrome 69.0.3497.100 on Windows).
One page that shows it well is:
It pretty much effects every bit of text that is not an image ... including the menu labels etc.
Any ideas as to the easiest fix? I don't know what the original font family / size was (I'm not the original site creator).
If necessary, is there an easy way to go back to a previous version of BeTheme like or even


  • Please sign in to see answear!
  • Disabling the plugins didn't help.
    However, based on release/change notes, I tried the following:
    Theme Options -> Responsive -> General -> Decrease Fonts : Change from ON to OFF
    That seems to be a new option that default to ON?
    Changing it to OFF fixed the problem, even though I was always viewing the site in Google Chrome on Windows (large monitor), so it shouldn't have applied Mobile font settings.

  • Please sign in to see answear!
  • PHP did upgrade maybe a month or so ago, but that didn't seem to change site appearance.
    Here is BeTheme System Status page info (with some extra):
    (Server is running Ubuntu 18.04.1 LTS)
    Server Info: Apache (2.4.29-1ubuntu4.4)
    MySQL Version: 5.7.23
    PHP Version: 7.2.10-0ubuntu0.18.04.1
    PHP Memory Limit: 256 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    WP Max Upload Size: 2 MB (real limit should be higher)
    cURL: Yes
    DOMDocument: Yes
    WP Version: 4.9.8
    WP Multisite: No 
    WP Debug: No
    Language: en_US, text direction: LTR

  • Please sign in to see answear!
Sign In or Register to comment.