Font sizes shrunk to tiny (nearly invisible) after 20.9.7.2 to 20.9.7.3 update

jsczar

Our website at https://www.circuitvision.com/ updated from version 20.9.7.1 to 20.9.7.2 about a week ago and then just the other day to 20.9.7.3.

I'm pretty sure that it was this latest update (20.9.7.3) that caused all the text on the site to become so small that it is unreadable (I'm testing in Google Chrome 69.0.3497.100 on Windows).

One page that shows it well is:

https://www.circuitvision.com/solutions/order-management/

It pretty much effects every bit of text that is not an image ... including the menu labels etc.

Any ideas as to the easiest fix? I don't know what the original font family / size was (I'm not the original site creator).

If necessary, is there an easy way to go back to a previous version of BeTheme like 20.9.7.2 or even 20.9.7.1?

Pablo

Hi,

Please disable all of the plugins, clear the cache and check again if this happens.

If this won't help, please send us WordPress dashboard access privately thru the contact
form which is on the right side at
http://themeforest.net/user/muffingroup#contact and we will check what
might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks.

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jsczar

Disabling the plugins didn't help.

However, based on 20.9.7.3 release/change notes, I tried the following:

Theme Options -> Responsive -> General -> Decrease Fonts : Change from ON to OFF

That seems to be a new option that default to ON?

Changing it to OFF fixed the problem, even though I was always viewing the site in Google Chrome on Windows (large monitor), so it shouldn't have applied Mobile font settings.

Pablo

It shouldn't work like this.

Did you changed the php version or migrated the website before?

Cheers.

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jsczar

PHP did upgrade maybe a month or so ago, but that didn't seem to change site appearance.

Here is BeTheme System Status page info (with some extra):

(Server is running Ubuntu 18.04.1 LTS)

Server Info: Apache (2.4.29-1ubuntu4.4)

MySQL Version: 5.7.23

PHP Version: 7.2.10-0ubuntu0.18.04.1

PHP Memory Limit: 256 MB

PHP Time Limit: 180

PHP Max Input Vars: 5000

WP Max Upload Size: 2 MB (real limit should be higher)

cURL: Yes

DOMDocument: Yes

WP Version: 4.9.8

WP Multisite: No 

WP Debug: No

Language: en_US, text direction: LTR

Pablo

It can be fault of PHP 7.2 version, we do not support it yet.

But, if everything works now, that good.

Thanks

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