Support for very old version of Betheme

johnnyboy1981

Hi there,

I look after a site that uses a very old version of Betheme (version 5). I didn't create this site. The person that did didn't seem to understand child themes, so it is basically impossible / impractical to upgrade the BeTheme version.

Recent we noticed that when the viewport is thin enough that it invokes the mobile menu system (the burger menu) the second level categories don't display in the menu. They kind of just flicker, but don't stay there.

The site is http://roamtransit.com

You can see the unwanted behavior by making the page narrow and then going to the menu : Schedules & Routes and then hovering over Banff Local Routes. There should be 4 sub items but they don't appear.

Would you be able to provide some paid support to get this fixed (i.e. I pay you to fix it)?

Regards, John.

Pablo

Hi,

We do not customize BeTheme.

All I can suggest you, is to contact the WP KRAKEN service, they will be able to do it.

Also, you can update your theme to the newest version, follow these steps:

How to update the theme:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the
files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a
fresh copy. Do not overwrite files.

thanks

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johnnyboy1981

Thank you I have got in touch with Wp Kraken.