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layer slider cannot recognise my purchase code in txt file

Hi it says my code cannot activate and does not recognise my code that I have in the txt file for Layer Slider saying I dont have a proper code. 
Also betheme came with WPBakery yet it says I dont have access to that plugin either. 
How do I get those please?
Also my https isnt loading properly with really simple SSL certificate plugin my other website did it fine without using Betheme but is this a betheme issue as it says the site has mixed content issues and I havent even started building yet. 

Thanks 

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