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Problem License

While preparing my site, I created a test site for which I used the license.
Then I moved the test site to live site, but I forgot to deregister the license code.

I did deregister the license code on the test site afterwards.
But now I cannot register the code to the live site.

I try deregister license link to http://api.muffingroup.com/licenses/ i enter Purchase Code and user, but I receive the following error:

{"error":"No registered licenses for this purchase code and username"}

I checked and the data entered are those of the TXT file, can you cancel the license if I give you the Purchase Code and user?

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