i can't install plug

cn20004

i got this error

:

 i got a blank page when i install plug

ERR_INCOMPLETE_CHUNKED_ENCODING

Pablo

Hi,

Please send me a link to the screenshot of this error.

Or is there only white blank page? - if it is, please send me a screenshot of your System Status.

BeTheme > System Status

Thanks

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cn20004

system status :

https://prnt.sc/lm15gx

cn20004

this is install plug 

https://pasteboard.co/HOuZgVz.png

cn20004

this is error page

https://pasteboard.co/HOuZZxV.png

Pablo

Please contact your hosting provider.

Ask him about decreasing your PHP Version to 7.0

Thanks

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cn20004

i'm using php 7.2

cn20004

can you give me plug file

i want to upload plug file to my ftp server

cn20004

i'm using php7.2 now

https://pasteboard.co/HOw6PTD.png

Bryan

Could you please first disable all of your plugins and then try to perform the same action?

If this does not help, please send us your login credentials.

Please send us WordPress dashboard access privately thru the contact
form which is on the right side at
http://themeforest.net/user/muffingroup#contact and we will check what
might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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cn20004

Hello, because my host is placed in mainland China, some plug-ins can not be downloaded after the theme is installed, and the theme import page fails. I tested because the IP address is blocked, and all Chinese mainland hosts can't access it. How to deal with it? Is there a place to download plugins and demo themes directly?

Pablo

Unfortunately not.

The only way to download plugins/pre-built websites is through the theme.

We do not provide other way of downloading.

Cheers.

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