Favicon

Juliane_T

Hi, I have a problem with the favicon icon for the browser tab. It doesn't appear, although I uploaded the correct file (ico) in the Theme Options. Here the domain name: https://wine-travelling.de/

Pablo

Hi,

I can see the favicon, did you solve this issue?

Cheers

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Juliane_T

Hi, no I didn't solve the problem! I mean the small icon for the browser tab. When I use Chrome und Edge I can't see the favicon. So the problem still exist. 

Pablo

I tested it and it's not working only on Edge for me.

Please create your favicon with this generator:

https://realfavicongenerator.net/

And upload both icons in Theme Options > Global > General

http://prntscr.com/lnkat3

Thanks

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Juliane_T

Sorry, but it also doesn't work. I created a favicon with your recommended tool (but it only produce png files or html codes and insert it again on the place you mentioned...Do you have any other ideas?

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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Juliane_T

Hey, please let me know if you get the message and if the login works. 

Thanks!

Pablo

I do not have admin rights on this account.
Please change it and give me information, that I can take a look at it.
Thanks

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Juliane_T

Hi, I changed the rights. No it should be work. Thanks a lot!!

Pablo

You had inserted a Favicon inside the "Customizer" of Wordpress.

I removed it and everything is okay now, it works on all browsers.

Remember, if you insert a Favicon on Theme Options, then you shouldn't insert it

inside the customizer.

It makes troubles like yours.

Cheers

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Juliane_T

Oh, ok, thanks a lot!! Didn't know this.