WPBakery Update Fail

denizyoldac

Hi,

I bought license for bundle for the Betheme and all the plugins downloaded succesfully. But for WPBAkery, it keeps giving me notofication to updatye. When i update though plugins, it says it updates succesfully but when i return to plugin page, it still shows as update needed. And WP doesnt work at all until i update . What might be causing this problem ? 

Best,

Pablo

Hi,

Did you update your theme through BeTheme > Install Plugins?

Also, please disable all of the plugins before updating WPBakery.

Thanks

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denizyoldac

hi, yes i did it thorough that way

denizyoldac

Also, please disable all of the plugins before updating WPBakery.-i did,still same

denizyoldac

also the theme requires update and it also doesnt work

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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denizyoldac

i couldnt find that support lik on dashboard, thats why i opened here. can you desc ribe exactly where or add a ss

denizyoldac

There is a message box there, do you mean that section? 

Bryan

Hey,

maybe you are not logged in, please see screenshot:

http://prntscr.com/lpb4ly

Follow the link in the reply above and send us those information, css will not help.

thanks

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