Problem with theme
I'm having problems trying to update one of the pages.
Once I make the change in the design and update, the design is damaged. information is lost.
I have tried creating a new page and copying all the information again, but it does not work either.
Please I need help.
Thank you
Regards,
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.
Your server parameters are too low.
Please contact your hosting provider and ask him about:
- Increasing PHP Max Input Vars to 5000
- Increasing PHP Max Input Time to 180
and removing the Suhosin, because even if you'll change the values of your server, then Suhosin will block it.
After changing these options, everything will work fine.
Thanks