update proccess do not work
Hello,
if I try to update betheme within wordpress, there occur an error (see attached image). I contacted my hoster and they say, that they don´t have limited anything and I have to contact theme author. Can You help? Website: https://stilvolle-momente.de
Thanks in advance
Best Regards
Attached image: https://ibb.co/w09hr7j
Comments
You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message.
Please read these related links:
https://github.com/anhskohbo/no-captcha/issues/87
https://github.com/docksal/docksal/issues/312
https://wordpress.org/support/topic/curl-error-28-operation-timed-out-after-30001-milliseconds-with-0-bytes-receive/
https://toolset.com/forums/topic/update-failed-download-failed-curl-error-28-operation-timed-out-after-300000/
This is not a new issue, a lot of users have this problem and it always gets fixed with the help on the hosting provider. We assure that the problem is not on our side.