Cannot edit pages

trevorsummers

I have used BeTheme for several years without any issues but today when trying to edit pages on my website (www.callthenanny.co.uk) through the wordpress backend I was presented with just a list of page assets as a list and not in the usual visual drag and drop interface (Muffin builder I think it might be called) that I would normally see. You can see on the attached the issue I am getting.

I have just updated the Envato marketplace plugin and deactivated the Envato WordPress Toolkit (Deprecated) plugin but even before doing this I was getting the same issue. Please could you advise how to resolve this issue. I am currently running wordpress Version 5.0.1

Any help would be much appreciated

trevorsummers

I am also on BeTheme version 8.7 according to the theme options panel

Pablo

Hi,

Please update the BeTheme to the newest version.
Here is an instruction on how to update the theme with version below 20:
http://themes.muffingroup.com/betheme/documentation/#general
Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme.
We also recommend creating a backup file.
Please remove the theme completely from your theme folder and install a fresh copy. Do not overwrite files.
thanks

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trevorsummers

Hi I fixed the problem. Turns out is was a plugin called WPBakery page builder plugin that was installed that was causing the issue. I have currently deactivated the plugin and the site is working again. Please could you advise if I can remove the plugin completely or does BeTheme need it?

Pablo

If your page is created with Muffin Builder then you don't need it.

It's optional plugin for people who prefer to create website with WPBakery.

Thanks

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