Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Can´t Install Bundled Premium Plugin PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central

Hello, i have installed the beTheme for first time but i can´t install the Premium Plugins. The Website is on an own SSD-vServer. The Hosting-Provider says it´s all OK. Yes, cURL is activated and on System Check it´s all ok.

Server Ausstattung
Server Informationen Apache/2.4.25 (Debian)
MySQL Version 5.7.23
PHP Version 7.0.33-1+0~20181208203126.8+stretch~1.gbp2ff763
PHP Memory Limit  1 GB
PHP Time Limit  180
PHP Max Input Vars  5000
WP Max Upload Size 48 MB
php.ini values are shown above. Real values may vary, please check your limits using php_info().
For more details about file creation, please see this tutorial.
WordPress Ausstattung
WP Version  5.0.2
WP Multisite 
WP Debug 
Sprache de_DE, text direction: LTR

When i want to install this displayes: 

Installing Plugin: WPBakery Page Builder

Entpacken des Pakets …

Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

TGMPA v2.6.1
Return to Required Plugins Installer

All Premium bundled Plugins are displayes in the color Black and the other in normal blue. Thank you for support.


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