shop do not load

yorokobitoai

the woocommerce of my website doesn´t work., when i click to the menu "shop"nothing happens, even doesn't load the page and don't show all my products.

I have installed and re-installed the woocomerce's plugin.

What can i do?

Thank you.

Pablo

Hi,

Did you assign the main page of WooCommerce ?

It's in Woocommerce > Settings > Products

https://i.imgur.com/3XweSEv.png
It has to be assigned to make it work properly.
Thanks

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yorokobitoai

Hi,

Yes I assigned the main page of woocommerce but still didn't work.

https://gyazo.com/bd4d1aee79624a284958493eb457dae6

https://gyazo.com/baec70b762f2ecc449b44185907446aa

tienda = shop

Pablo

After disabling all of the plugin(leave only woocommerce turned on) is this issue still exists?

If is, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.Notice! Please attach a link to this forum discussion. 

 Thanks

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yorokobitoai

Hi, I have disabled all plugins and the problem continues.

I send you my wordpress dasboard access privately.

Thank you.

Pablo

I cannot access your page even though the /wp-admin page.
"Under construction" mode which is not from BeTheme is turned on.
http://prntscr.com/m1llk4
Please turn it off first, and I'll check what's wrong with the WooCommerce shop page.
Thanks

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yorokobitoai

Ok , now , under construction mode is off.

Pablo

The page you sent (www.sosflamenco.com/wp-admin) redirects me to 404 page.
https://i.imgur.com/rQmmzHL.png

Can you provide me a good link?
Thanks

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yorokobitoai

https://sosflamenco.com/wp-login.php?redirect_to=https://sosflamenco.com/wp-admin/&reauth=1

Can you try this one please?

but it may be that my hosting blocks access from other countries.Can you please tell me from which country are you working? is to unblock access to that country.

Thank you.

ayes122

Hi, 

i have the same Problem, but i cannot read here the result to fix this Problem. Can you help me please? thx

Pablo

yorokobitoai

It's still not working.

https://i.imgur.com/PQfxCQ0.png

https://i.imgur.com/OmVZDsk.png

We're from Europe.

ayes122

Please send us WordPress dashboard access privately thru the contact
form which is on the right side at
http://themeforest.net/user/muffingroup#contact and we will check what
might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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Bryan

ayes122

We logged in and found out that after enabling the parent theme, everything works fine.

You have set the content to display:none; in your child theme style.css

thanks

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yorokobitoai

already unlocked europe, you can try again , please?

ayes122

Thanks a lot!

Pablo

yorokobitoai

https://i.imgur.com/MC5sE24.png

Again this same

Greetings

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yorokobitoai

please, tell me exactly from which country are you working to talk to my hosting.

Pablo

For security reasons we cannot tell where we work.
You have to migrate your website to another hosting provider if your actual hosting provider cannot disable blocking access completely.
Use this tool to migrate your website:
https://wordpress.org/plugins/duplicator/

Thanks

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yorokobitoai

My hosting has unlocked more countries, please try again, because migrating the web is very difficult for me.

Thank you for your patience .

Pablo

yorokobitoai

I was on your website and the problem is your Custom CSS.

You inserted the 'display:none' into the section_wrapper.

Please remove your Custom CSS and everything will be okay.

Thanks

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yorokobitoai

thank you very much , now is ok.

yorokobitoai

one more question after you entering  in my wordpress ,it is now in English and although I give to change language to Spanish does not, where can I change it?

Thank you

Pablo

1) Hover the "Howdy, username" and click on your username in the tab which appeared below

http://prntscr.com/m4dhpc

2) Select the language from the "Language" select box and save the changes.

http://prntscr.com/m4di2q

Thanks

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yorokobitoai

Ok thank you very much.

yorokobitoai

Hi,

Now I have problems with the sidebar of the shop, the left sidebar does not appear and the widgets in the right sidebar do not appear.

so  some witges do not work fine, such as  "banner rotative"

https://gyazo.com/4d52209faf687bbbf1107f70d3cbf6c2

yorokobitoai

https://gyazo.com/6724d2775300892e3edc893a3043d15c

Pablo

Hi,

The only sidebar which can be displayed in the woocommerce pages is the Plugin | WooCommerce sidebar.

You can find it in Appearance > Widgets

http://prntscr.com/m5qrf3

Thanks

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yorokobitoai

thank you