Invisible elements after publishing edits

billing_xperients

Hi there,

I have an issue on a new site created with a template BeTheme (Theme: Pizza 3).

Whenever I try to save content and publish it, it doesn't show it anymore.

The last two elements which you can find here (Testserver), are not there anymore here (Live Site).

How could we solve this issue? Thanks for your support.

Pablo

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.

Thanks

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Bryan

After inspecting your hosting settings we see that they are limited.

Please contact your hosting provider and ask him to increase those values:

- max_input_vars is set to 1000, set it to 5000 - this is most important

- memory_limit is set to 128M, try 256

- max_input_time is 60, try setting it to 120

thanks

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