Cannot Reinstall Revolution Slider in beTheme

TechLab1

Hi Guys,

Updated Wordpress and Be theme the other day, needed to update plugins as well - One of them was RevSlider - The update (5.4.8.2)  failed numerous times and the uninstalled automatically. No when I try to install the plugin I get the following message:

Inactivity Timeout

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Description: Too much time has passed without sending any data for document.

This has happened at least a 5-6 times over the last 24 hours.

Currently my website isnt displaying properly because the revslider plugin isnt installed so you help would be greatly appreciated.

Thanks. Nick.

Pablo

Hi,

Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.

Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.

Thanks

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