Revolution slider plugin install failed

nellobiafra

I'm trying to install the Revolution Slider as I have done with other BeTheme licences, but for some reason, it won't install, keeps showing a failed notification. 

"Destination folder already exists. /www2/19b/www.xxxxxxxxxxxxxxxxx.com/web/wp-content/plugins/revslider/

Plugin installation failed.

TGMPA v2.6.1

Return to Required Plugins Installer

Where could I find the folder mentioned and delete it, if that's the reason? Many thanks.

Pablo

Hi,

Please get into your server via FTP, then get into that location which error message provide and rename the /revslider folder, to old-revslider or something else.

Then, try to install the Revolution Slider.

Thanks

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