missing theme-editor

Antonmoerike

Hey guys,

I have two Wordpress/Woocommerce/Betheme installations. The first one has got a "theme-editor" (Dashboad-Design-Themeeditor) as you can see here: https://snag.gy/CEm5KB.jpg . The other one hasn´t as you can see here: https://snag.gy/sJCg0G.jpg

It´s urgent, I need to copy woocommerce/templates/emails/customer-completed-order.php into 

betheme-child/woocommerce/emails/customer-completed-order.php folder to customize my email design and content.

Please help me out, doesn´t seem normal to me.

Best regards

Antonmoerike

I deactivated every plugin to see, whether the problem comes through them. But still missing theme editor.

Then I activated Theme Twentynineteen instead of betheme childtheme. Still no theme-editor.

So guys, if it´s not Betheme and not woocommerce and not external plugins, what is the source then????

Bryan

Hello,

please disable all of your plugins and check again.

We also suggest you do not use the editor but login to your FTP and change the theme files from there.

thanks

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Antonmoerike

Hi,

that´s what I did. Still no theme editor with 0 plugins enabled.

Thanks

Pablo

It looks like the problem is related to the old version of the theme or some theme files customization.
Please, reinstall your theme files first, as we told you in this topic
https://forum.muffingroup.com/betheme/discussion/45599/e-mail-customization#latest
Thanks

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