Theme deregistration and new registration

Hi,

i moved a website with Betheme to an other domain.
I deregistrated theme as proivided in your dokumentation before changing domain but i can not registrate again on new domain.
Error message: "Purchase code already used"

Deregistration has not worked!

Comments

  • Hello,

    did you try to check if they key is used somwhere else? You can do that here:
    api.muffingroup.com/licenses, if this does not help please send us the license key you are using and both of the domain names.

    Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.


    Thanks
  • Hi,
    deregistration in api.muffingroup.com/licenses has worked.

    Thanks for your help :-)

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