Visual Composer wont save updates.
Hi, I have an issue on one of my websites. I cannot save any changes made from Visual composer, whenever I press "update" it doesnt make my changes, it worked like 2 weeks ago. I had some updates to both the theme itself and Visual composer and I updated them without any trouble but the problem still exists.
I have disabled all 3rd party plugins to check for a conflict, but no. I noticed that I could only make changes if I disabled Visual composer and wrote directly into the page. (at this point, I had 0 plugins active)
Please help.
I have disabled all 3rd party plugins to check for a conflict, but no. I noticed that I could only make changes if I disabled Visual composer and wrote directly into the page. (at this point, I had 0 plugins active)
Please help.
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.
I have created it, but I dont know in wich folder I'm suppose to upload it too.
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks