Contact form not working after migrating site

knapek · April 2015

I have created a site in a subdomain and then moved the site to the real url. Everything worked without problems, except for contact form 7. It all looked correct, but when I entered any contact details, it would not send it. It would not give any confirmation that the contact was entered, just nothing. I tried 2 other contact form plug ins, and none of them work. I have already spent days trying different things, but cannot fix it. On other domains, it all works, just not on the site that I moved. On the test site, it worked. Here is the url to the contact form page that does not work: www.lenora.cz/test. I activated ninja forms on this one, but contact form 7 does the same thing. Please help. thanks

Albert · April 2015

Hi,

this is for sure not related with theme at all. You should contact with hosting administrator because if forms do not send anything, means that your server is not compatible with those plugins.

Thanks!

knapek · April 2015

But it worked perfect perfectly fine on the same server before I moved it from a subdomain to the domain. I tried to install other forms, and none of them work. On other domains, on the same server hosting they all work, just not on this one now. Any suggestions?

Albert · April 2015

How can we open website to have a look on it? Because above url www.lenora.cz/test does not work.

knapek · April 2015

sorry, I made a spelling mistake, the site is www.leonora.cz/test

The website is live, except for this testing url, this is where the contact form is. When filling in the details, it goes blank. I tried also with contact form 7 and 2 others, and after sending submit form, nothing happens, just the wheel spinning. I have 3 other websites on the same server hosting, and the form works. Just not here after I migrated from a test subdomain to www.leonora.cz.

Albert · April 2015

We have checked this form once again and there is no issues related with theme at all. So this must be something else definitely. We recommend to remove other plugins/tools and if this won't help then you must contact with server administrator because there is not errors in console.

Schreckgespenst · November 2015

Having the same issue.

Hosting support says there are no problems.

My page is: container-kaiser.de

Albert · November 2015

@Schreckgespenst Looks like you did something wrong inside map what you can see on http://pasteboard.co/1WxTsfPe.png - please remove map item for a while and check the form.

Schreckgespenst · November 2015

Without map it is also not working.

Albert · November 2015

If the map is not the reason, then please open your website in Firefox html mode (CTRL+U) and check html errors. You did not closed or opened div properly somewhere on your page. Please fix it first and all should be fine.

dwellonthis · January 2016

Hello, I'm experiencing the same problem. All was working correctly with the form, but then once it was moved/went live, it stopped working. http://millerdowntowndentistry.com/contact-us/

Please let me know if there is something you see if wrong or something I should test.

Thank you!

Albert · January 2016

@dwellonthis It's due to your server. Like the message says, you must contact with your admin because the problem is between CF7 plugin and your server.

Contact form not working after migrating site

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