WPBakery page builder deactivated

johanborjesson

Hi,

Something weird happened to my website when I tried to upgrade WPBakery page builder which was included in the theme.

Now the plugin seems deactivated, see image: https://imgur.com/B9ErcfI

When I edit my pages the WPBakery page builder is gone it just looks like a lot of visual composer code in the editor.

This is what the plugin page look like: https://imgur.com/9CL718z

And this is what the website looks like: https://imgur.com/LPyAwqT

What can i do to resolve this?

Thanks!

Pablo

Hi,

Please update your theme by clicking "Update" in BeTheme > Install Plugins, then activate it.

http://prntscr.com/n3663u

It should solve your problem.

Thanks

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johanborjesson

Hi,

Unfortunatelly it doesn’t work. I get this error: https://imgur.com/RVvowqz

It translates ”Package could not be installed. Package did not contain any files. Plugin update failed.”

Thanks!

johanborjesson

Do you have a clue about what to do?

Thanks!

Pablo

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

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johanborjesson

Thanks!

It seems that the theme is registered on our development domain, maybe that is the issue. Should I click deregister to change the registration?

Pablo

Yes, please deregister it from the development domain.

Single license key must be registered only on one domain.

Thanks

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johanborjesson

Where can I register the new domain after the deregistration?

Thanks!

Pablo

In the dashboard of the BeTheme.

BeTheme > Dashboard

http://prntscr.com/n3ornj

Thanks

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