Sidebar in Single Products dissapear

Kabeto83

Good afternoon,

I have a problem that never happened to me. I configured the sidebar to appear on all products and in the website store. However since yesterday the sidebar in the single products disappeared. As you can see in the attached image, the space where the sidebar goes exists but no widget is shown. It only looks good on the Shop page.

Please let me know if you see the problem.

URL: https://prodeseg.com.co

Pablo

Hi,

Please disable all of the plugins, clear the cache of your browser and then, please update your theme to the newest version.

Test with all of the plugins disabled(WooCommerce only enabled) if the issue still exists.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Kabeto83

Hi again....

Unfortunately there is a problem when I try to update the theme ... it shows me this error. What can I do? See Image

Pablo

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Kabeto83

Hi Pablo, 

I´ve already updated the theme finally and also and I deactivated and activated one by one all the plugins, however I still have the initial problem and the the sidebar in the single products disappeared. Any other comment about it with any solution will be great. 

Thanks in advance for any help

Pablo

Hi,

Please open your website in Firefox html mode (CTRL+U) and check html errors you got.

You don't have a lot of them, but they could be the source of the problem.

Please fix them first and all should be fine.

Thanks!

Learn more: Video Tutorials | How To | FAQ Vote on what comes next