Moved website from one domain to another before deregistering
Hello,
I had to move a website from one domain (.eu) to another (same name but different first level --> .it).
Before deregistering the theme, unfortunately, I migrated all data inside the database, changing the domain.
After migrating, I wanted to update some required plugins and install new ones (bundled/included in BeTheme), and the procedure wasn't working fine. I thought this was due to the fact that the theme was registered under the ".eu" and not the ".it", so I deregistered it by clicking "Deregister Theme", inside the theme Dashboard. The "deregistration" was done properly, but now I can't register again with the .it because the systems still "thinks" the theme is registered on the .eu.
Could you please advise? What could I do to deregister the .eu completely? Is there some section where I can do that on Themeforest? Or can you do it from your databases?
Thanks
Max
Comments
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.