Cannot Install Carpenter 4 Pre-Built Website

knorthrop

Hi, the installation for the Carpenter 4 pre-built website keeps interrupting before the entire file is installed. A lot of the images, the fonts used. I really want to work from the entire package. Is there anywhere I can download that pre-built website and try to install from my local machine? 

The site I'm trying to install to is https://promenade.developmentkln.com which is hosted at SiteGround. Are there any known problems here?

Thanks!

Kim Northrop

knorthrop

Wait...might be my server environment. could this be it? 

knorthrop

Okay, they're setting PHP max_input_vars to 5000. but you know, i've put a BeTheme pre-built website on a SiteGround account before. 

Bryan

knorthrop

Please make sure that the PHP version is also updated. Other websits may have installed correctly, this one is just bigger and it needs more input vars.

thanks

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knorthrop

Hi Bryan,

PHP is updated and I still can't install the entire pre-built theme. You can see what's copying over, and what is not, here: https://promenade.developmentkln.com  i'm attaching the current system status. https://promenade.developmentkln.com/wp-content/uploads/2019/04/Snap4.jpg  what's not copying over in particular are fonts and some of the background pieces and I need both of those. Thanks! Kim

knorthrop

I also need how the Theme Options are set and not all of THAT is coming thru either. Thanks!

Bryan

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

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Thanks

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knorthrop

Thank you Bryan, done!