Please Help me

gbp123

I was to instal Betheme but i can't Registration. tks

gbp123

hello, 

ineed help. please to support my case.

• Your server is blocking connection to API server api.muffingroup.com
  Please contact your hosting provider.
  Debug information

problems that occur. I hope Betheme soport me soon. thanks

Pablo

Hi,

As you can see, the problem is related to blocked connection to our API.

In this case our hands are tied - this can be resolved only by hosting provider.

So please, contact your hosting provider and show him this error message, after looking at this error, he should recognize the problem and unlock the connetion to our server.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

gbp123

hello suport,

I have issues to instal Betheme on my wordpress first time. Because Server Muffingrup.com block my hosting provider. So this issues can to resolve team support my hosting provider if get IPs addres muffingrup.com or API. Bethemes.

"answer from my hosting provider"

https://prntscr.com/nm9c0l

https://prntscr.com/nm9cqq

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Translate to english :

Dear,

As it has been fed back through live chat, please be able to share it with your theme to inform the IP of the API theme so that we try whitelisting from our server side.

Thus we submit the information, if there are things that are not clear enough to ask us to return.

Thank you for your trust in using Ardeta Media services and services,

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thanks for u/r Help.

regrads,

abraham / gbp123

gbp123

my casee was resolved. thaks