Muffin Builder deletes sections and fails on saves

PhanatiqueNL · May 2019

I have used a pre-built website, where I was customizing section and stuff. Now for the SECOND time it deletes certain sections on the bottom (like the footer and last section) on itself. Also it deletes the unique ID's for the one pager navigation.

It has taken much time for me now, so I'm curious to find out a solution. I already tried deleting everything and start all over again, but after a few edits it fails again.....

URL https://madamelaurine.nl

Pablo · May 2019

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

augustocaffe · May 2019

I have the same problem. Wich e-mail can i send this screenshot?

Pablo · May 2019

augustocaffe

Please do what I told to do in previous post.

Thanks

augustocaffe · June 2019

2. Send a link to this discussion, so the email support knows where to look.

My question is: what is the support email? I don´t know what e-mail that i need to send this request.

Bryan · June 2019

augustocaffe

Excuse Pablo, the message was written inccorectly.

Please just paste the screenshot here, it is fine.

thanks

augustocaffe · June 2019

Ok Bryan, here it is:

https://pasteboard.co/IijGSCI.png

Bryan · June 2019

You have 1000 max input vars on your hosting. Please contact your hosting provider and increase this value to about 5000. This will get rid of the problem.

thanks

Muffin Builder deletes sections and fails on saves

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