Unable to use licence on new site

raha_ang · May 2019

Hi Team! I hope you are all well.

I recently purchased BeTheme for one of my sites. I have since deleted the site and any hosting associated with it.

Prior to doing this I unregistered the theme as recommended.

Now when I try to use the purchase code on another site it tells me the licence is still in use on the old site?

Any ideas?

Bryan · May 2019

Hey,

if you removed it, try to use this tool to deregister manually:

thanks

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