Purchase Code

forsoli

Hello, I got a situation, I don't know if you guys can help me here.

I have got a purchase code, I have installed it, but have lost the domain and the website access, so I delete the all files on cpanel, and database as well. I try to use purchase code in my new site, but I get a error message, says it has being used in the former domain (that I haven't got anymore).

How can I proced? 

Thanks in advance.

Pablo

Hello!
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

There you will find instructions and a link to our license tool.

thanks

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forsoli

It worked, thank you very much!