Updating Betheme error: The package could not be installed. The package contains no files.

piotrmaczuga

Hi,

when I try to update I get the following message:

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Of course theme is registered

Best,

Piotr

OneDesign-PloeterCo

Hello,

I have the same issue as described above.

DfG-WP

Me too. 

OneDesign-PloeterCo

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

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