No saving possible! Downloads .php file instead of saving the settings.

dominikzimmermann

Hey guys. 

Just experienced the following problem. 

I wanted to change the settings in the theme options. If I click on "Save Changes" WP downloads a options.php file. No saving possible. 

Did you ever experience this? 

Updating to the latest WP version didn´t help. 

I´m using BeTheme Version: 20.9.6

This is the website: https://www.fresh-meals.de/

Thanks for your quick help! 

D

Pablo

Hi,

Please update the BeTheme to the latest version.

Also, check if your PHP Version is 7 or higher.

Thanks

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dominikzimmermann

Hey Pablo... thx for reply. 

PHP is 7.2. 

Theme Update via WP is not possible. 

I get this notification: WP-Notification 

dominikzimmermann

It says package could not be installed. Package does not contain files. 

Pablo

This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next