registration of product on website

sandyhibbard

Hi! I purchased the BETHEME template for my website:  saturdaysoul.com a year or more ago. For some reason it is now not accepting the registration code that I thought belonged to that site - it says it belongs to another site. I have purchased many of these sites for my clients and I do not know which code goes with saturdaysoul.com. Can you help me and give me the correct registration/purchase code for Saturdaysoul.com so i can register it?

Thanks so much!

Sandy

Pablo

Hi,

Please use the license manager to handle your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

What is the error message?

Can you show me it on a screenshot?

Thanks

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sandyhibbard

It tells me that is is already being used. See screen shot below.

According to my records, this is the purchase code for my purchase in January for this domain: defe1c0d-840f-4684-a0b6-f58c935e1a00. See screen shot below. 

Thanks!

Sandy

Pablo

Please deregister that license key using that tool you showed on the first screenshot.

Then, you'll be able to register it again.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

sandyhibbard

Thanks Pablo, it worked! I appreciate your help on this and the other issues.

Ciao!

Sandy