I've lost all the options!!!

edited July 2019 in Theme Options
Hi,

I would like to report a problem that keeps happening with me.
It appears in my screen this error: ERR_NETWORK_CHANGED
When I exit or refresh the page, I lose ALL the theme options.
It only happens when I'm editing the theme options.

At the first time (last week), I really lost everything. I came to this forum and sent a message for you, although you did not answered me.
I had to start building my website all over again!!
Fortunately, in the second time, I had a backup.

However, I am still very concerned. I don't want it to happen again! Please, help me.
My website URL is: https://somniumfestas.com.br/

I look forward to your reply.

Comments

  • Hi,
    Please answer me a few questions:
    1) Is your WP up to date?
    2) Is your BeTheme up to date?
    3) What is your PHP Version? It should be 7.0 or higher.

    Also, if you're using a lot of third-party plugins, then it can be problem with them.
    It's really common issue that not-supported plugins are making troubles with proper working of the theme.
    Thanks
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