Image Slider problem using WPML and Responsive Visibility

nisyron

Hi, I use BeTheme + WPML for a multi language site (English + Hebrew). I also use section modules so I can control the elements that appear on mobile/tablet/desktop through Responsive Visibility feature. Usually I have the same content split in 2 sections, one for desktop + tablet and one for mobile. 

Problem is when I try to insert an image slider (provided by BeTheme, though I tried also tried with external image sliders) the preview shows both desktop & mobile sections (basically same content twice for each platform). If I delete the slider then it shows correctly, one section depending on the platform it is shown (desktop, tablet or mobile). 

Please help me fix this bug. Thanks

Pablo

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co

thanks

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nisyron

Hi and thank you for your quick response! The website is online and the page I'm making the reference is http://www.inpris.co/remote-control/

Here is the page without any slider on:

https://snag.gy/Zh1XxT.jpg

Here is the page when I create an image slider inside the desktop section:

https://snag.gy/evKPbw.jpg

As you can see it makes the mobile section visible as well.

Please help, thanks. 

Pablo

Sorry, but these sections does not have "Responsive Visibility" enabled.

http://prntscr.com/ooxgug

Please apply it one more time, remember that option to enable it is in the "Section" feature.

Thanks

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nisyron

Hi, thanks for the reply.

The desktop & tablet section Responsive Visibility:

https://snag.gy/L1yukw.jpg

The mobile section Responsive Visibility:

https://snag.gy/psiy0V.jpg

It still shows both section even though one of them should be hidden depending on the platform it is viewed. 

nisyron

Just noticed, whenever I change the mobile section's Responsive Visibility to be hidden from Desktop & Tablet and I save, after I refresh the page it reverts to default value. 

Pablo

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

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nisyron

Here it is: https://snag.gy/ofSHdp.jpg

Pablo

Please contact your hosting provider and ask him about increasing the php_max_input_vars value to 5000.

After that, you should be able to save your content without losing anything.

Thanks

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