I tried to apply slider revolution but I failed

mioara316

this is a message i see:

By downloading the installation package from https://api.muffingroup.com/plugins/download.php?plugin=revslider…

Unpacking the package ...

Plugin installation ...

The package cannot be installed. The plugin does not contain files.

Installation of the plugin failed.

In this website http://api.muffingroup.com/licenses/

i checked that the license is active for my website (www.triscele.it.) and it is correct. 

I await yours

Thanks

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

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