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Variables & Item Prices not Showing in Order Confirmation or backend

hi there. 
I'm using woocommerce and have items with several variations/attributes. These are all set up in the backend correctly. However... 

When a user specifies an item and pays for it, the specifics are not shown in the order confirmation (they are shown on checkout page) or in the order confirmation section in the products section. 

Order confirmation displays total cost of basket,  but does not itemise items. 

On my website I am selling tickets so need to ensure that the confirmation email and the admin panel show the value and item specifics.

Please help me! Many thanks,Caroline


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