Theme registration

I have a question about BeTheme. I purchased BeTheme for a client several years ago. The regular license we purchased includes future updates. However, under BeTheme Dashboard, Welcome tab, it says I need to register our theme. I am trying to follow the instructions to find our purchase code, but I can't find it. 

Where can I find my purchase code?

  1. Please go to ThemeForest.net/downloads
  2. Click the Download button in BeTheme row
  3. Select License Certificate & Purchase code
  4. Copy Item Purchase Code
I have downloaded our purchase, but I'm stuck at #3. There is no License Certificate in the download. I would like to continue to get theme updates, per our licensing purchase. How do I register our theme?

Amanda Frayer, Designer on Behalf of Client: Safer Chemicals, Healthy Families

Comments

  • Hello Amanda,
    In this case, if you don't see your license key (but you purchase it), you should contact the "Envato"/"Themeforest" support.
    We do not handle with providing the license keys - we only help with the theme problems or questions which are about the BeTheme.

    They are only one who can help you with that.
    Thanks
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