How to update theme and Revolution slider in WP Backend

CaroNostalgia

Hi, i need to update betheme and revolution slider.

how can i do ? 

do I have to download both again and install it? do I have to take care about anything? i do not want to loose any settings.

is there no way to provide updates like other plugins simply by clicking UPDATE?

Thanks and very kind regards

Caro

Pablo

Hello Caro,

Of course you can update them, just go to the BeTheme > Install Plugins, there you will be able to do it.

http://prntscr.com/p5k0g5

Thanks

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CaroNostalgia

hi, 

of course i did try that, but this never works here. i am using bethemes several times and layer slider und revolution slider, and theme too, can not be updated here. it says updated failed, package is empty.

thanks and kind regards

caro

Pablo

This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

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CaroNostalgia

Hi, Pablo. 

puh, sounds complicated... i got the licence only for that one domain... is this a bug or whats the issue? I tried on another site, here it works. I don`t know whats the difference between this site and the ones where i have to do this now...

but i will try with deregistration..

kind regards

caro

Pablo

So, reach me when you'll try it.

Thanks

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CaroNostalgia

i was sweating but it worked although license is on identically the same domain, with same purchase code. however. thanks. kind regards. caro

Pablo

Glad to hear that.

If you have some other questions feel free to ask.

Thanks

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