Press Release Template not Displaying Correctly

Steve_Dillon

I noticed my custom post type "Press Releases" are not displaying the content properly. The only thing showing up is a default subheader (ex: https://saratech.com/press-release/saratech-recognized-by-siemens-plm-software-as-smart-expert-partner/). I have recently updated the BeTheme parent and Wordpress.  When I inspect the code I see there is a <p> tag showing “The site is experiencing technical difficulties” and there is an id=”error-page”. This is only occurring on press release post types, regular blog posts are showing correctly. All plugins/themes/WP are up to date.  I tried troubleshooting this on my dev site with no luck. Any ideas?

Pablo

Hello,

Sorry, but we do not have any tool to create the "Custom Post Type", which means, that it require theme and wordpress files customizations - which unfortunately, we do not provide help with.

Please, check, if you followed all of the steps provided here:

https://wordpress.org/support/article/post-types/

https://developer.wordpress.org/reference/functions/register_post_type/

Thanks

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Steve_Dillon

I was able to find the fix. I copied the single.php file from the parent Betheme folder into my child theme folder, renaming it as my custom post type file name (ex: single-press-release.php). I also copied the content-single.php from the parent Betheme includes folder and added it my child theme's includes folder and renamed that one to content-single-press-release.php. After renaming them, I edited the single-press-release.php to redirect the get_template_part('includes/content', 'single'); to my custom file name in the includes folder ('includes/content', 'single-press-release');.