Update package not available - Layer Slider

markxkr

Hi

Just trying to update theme plugins. All updated OK except Layer Slider which says package is unavailable.

WordPress version: 5.2.4

Theme version:  21.4.1

Layer Slider updating from: v6.8.4 -> 6.9.2

Installing via BeTheme Install Plugins option 

Can you help?

Thx

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

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markxkr

Thanks, it was that, theme was still activated on dev site after moving to live. Now deactivated and will carry out the process to disable all & update theme plugins.

Thanks