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Theme support
Your Email Contact Form Doesn't Work
tmitche
October 2019
in
Theme support
Why?
Comments
Pablo
October 2019
Hello,
Please extend your question.
Which email contact form? On some pre-built website?
Please attach the screenshot too.
Thanks
tmitche
October 2019
The link is themeforst.net/user/muffingroup. On the right is "Email Muffingroup". The "From" bar doesn't work. Sorry, there's no way to attach a screen shot here.
Pablo
October 2019
Did you try to use other browser? We receive mail from that form every day, so it's not broken.
Also, it's themeforest page, we do not handle with configuration of that page - you would have to contact support from that page.
Thanks
tmitche
October 2019
And you don't care, right?
Pablo
October 2019
We receive a lot of messages/dashboard acceses every day, so it cannot be broken.
If you cannot send the message through the themeforest, you should contact the themeforest support - our hands are tied.
Thanks
tmitche
November 2019
And you don’t care--that’s the problem.
Pablo
November 2019
I do not see the problem because it works - it's problem on your side.
We got several messages through this form, even today.
Please disable all of the extensions of your browser, check if it works on another browser.
If it will still not work, please contact the support of themeforest or check, if your PC is not having some malicious software.
Thanks
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