contact form cant send email

bidtocart

Hi , 

after I embed the contact form and I try to send the email using the contact form, the email was not receive .

Please kindly advice me 

Regarsd

Pablo

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co

thanks

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bidtocart

Hi This si the link to the website 

https://sengkang.grand.residences-official-sg.com/. Currently I am using another plugin call Flamingo. the plugin is able to store all the messages in the wp-admin backend . And I am able to view from there. But is still unable to see the messages in the email inbox

Pablo

Hi,

Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

We strongly suggest to use the Contact Form 7 plugin, it's really easy to use and lightweight.

thanks

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bidtocart

Hi , 

I am using contact form 7 which came together with the theme. But the form is not sending the email to the inbox.

Regards 

Pablo

1) Please disable all of the plugins (leave CF7 turned on only), clear cache of the browser and check, if the issue still exists.

2) Check, if you configured the CF7 correctly:

https://contactform7.com/docs/

Thanks

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