Mobile version issue

Gustavofmarino

Hello, I would like to know if anyone can help me, when my
site accessed in mobile version, creates a giant white space between the logo
and the first content.

Please, if you can look at the images I uploaded, it's easier

https://we.tl/t-Hyk2pMRhCB

Pablo

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.

thanks

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Gustavofmarino

follows a picture of the problem

Gustavofmarino

Look the white space between the logo and the first content.

Pablo

Can you send me a link to your website?

By the screenshot it's really hard to investigate the problem.

After looking at the source code, I'll know what's wrong.

Thanks

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Gustavofmarino

www.idpubli.com.br

Gustavofmarino

If you can also look at the page www.idpubli.com.br/servicos
I have a similar problem follow the print. Sometimes the white space is big
sometimes small, I don't understand

Pablo

Hello,

Please hide the "Subheader", in the Theme Options > Header & Subheader > Subheader

http://prntscr.com/q00atx

Also, you should change the "Minimalist" option to "On" instead of "without the header space"

Theme Options > Header & Subheader > Header

Thanks

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Gustavofmarino

Hello, keep giving error on the phone and now on the
desktop!

https://prnt.sc/q0drbp

Pablo

The problem is, that it's "Transparent" header, which means that it does not have any height applied, that's why it's overlapping and as can I see, this header is made for homepage.

I can suggest two things:

1) Attach some padding to the first section and/or disable the "Remove Content Padding" option

All of these settings are available to set while editing the page.

2) Attach custom header for this page - by creating the custom layout, here you can change a header type, logo and much more - in your case, you should set the "Classic" header.

http://prntscr.com/q0hpeb

Then, to attach it, you can choose it while editing the page.

http://prntscr.com/q0hq65

Thanks

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Gustavofmarino

Exactly I want to use this header only for the homepage. The
other pages, only with the fixed or something that looks like this. I tried to
do the steps you forwarded but they didn't work!

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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Gustavofmarino

ok i sent

Pablo

You didn't provide the admin rights for that account.

Please, set them for us and notice us, when you'll do it.

Thanks

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Gustavofmarino

I sent to you again with the admin role now!

Pablo

I've done similiar thing what I said in my previous post

Attach custom header for homepage - by creating the custom layout,
here you can change a header type, logo and much more - in your case, I set the "Transparent" header

http://prntscr.com/q0hpeb

Then, I attached it, while editing the home page.

http://prntscr.com/q0hq65

After that, I changed the header to "Classic" for every page.

The result should be good.

Thanks

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